FAQs
We Are Frequently Asked...
Frequently Asked Questions
Q: How many times will the -[iCharge-it]+ Power bank charge my phone?
A: In general, you should be able to charge your phone between one and two times.
Q:What makes the -[iCharge-it]+ Power bank better?
A: We partnered with industry experts to achieve a high performance, light weight, compact and reliable design using premium components.
Q: How do I know it will work with my phone?
A: The -[iCharge-it]+ Power bank is compatible with iPhones, iPads and Android phones & tablets and has Lightning, Micro USB and Type-C charging connectors for all three.
Q: How does the -[iCharge-it]+ Power bank charge my phone so fast?
A: We use premium components and created a design made by good people with many years of industry experience.
Q: What if it fails?
A: As long as it’s within the 30 day warranty period and the unit was not abused or improperly handled (like dropped on a hard surface or in water), we will send you a replacement.
Q: How many times can I charge the -[iCharge-it]+ Power bank?
A: Over 500 times.
Q: Can you use the USB charger block to charge the power bank?
A: Yes, as long as it accepts a standard USB plug.
Q: Is the -[iCharge-it]+ Power bank safe?
A: Safety is paramount to all our products. The -[iCharge-it]+ Power bank uses premium components and is compliant with the required certifications and undergoes 100% testing before assembly and then again afterward.
Q: How long will the -[iCharge-it!]+ Power bank last before it needs to be replaced?
A: That depends on how often you use and charge it. Everyone at the company has at least one if not two or three. They’re stashed everywhere…in cars & trucks, desks, backpacks and pockets. Mine is well over two years and still works great.
Q: What the warranty on the -[iCharge-it]+ Power bank?
A: 30 days from the date of purchase.